Switch2’s ICON Connected HIU shortlisted for HVR award

Switch2 Energy has reached the final of a prestigious national award scheme, which recognizes the use of technology innovation in transforming heat network performance.
Switch2’s ICON connected heat interface unit (HIU), which is improving heat network efficiency by up to 35%, has been shortlisted in the HVR Awards 2023 (Domestic Heating Product Of The Year category).

Richard Harrison, CEO of Switch2 Energy said: “ICON is a great example of UK design, engineering and manufacture and it’s playing a critical role in raising heat network performance and supporting the transition to net zero. We’re proud to reach the finals of this prestigious national award and to be shortlisted alongside some of the UK’s leading sustainable energy innovators.”

ICON is the first electronic HIU to use 5G NB-IoT modem and Amazon IoT technology to provide full remote connectivity with the energy centre, wider heat network management and optimisation systems.

In this way, heat network managers and operators have complete access and understanding of their network’s operation, efficiency and reliability and can maximise performance while delivering a better, more transparent customer experience. This also makes it simple and cost effective to manage commissioning and validation of the HIU. Due to the connectivity built into ICON, faults can be reported before residents are affected, and predictive maintenance becomes possible.

Many issues can be remotely resolved, thanks to ICON’s secure web-based management portal. Where this isn’t possible, proactive maintenance visits can be arranged for a convenient time rather than as an expensive and inconvenient emergency call out. So far, ICON has been installed in over 40 domestic heat networks, including more than 4,500 homes. These district and community heating schemes are benefiting from ongoing performance management and the resulting cost and carbon savings.


The award winners will be announced in London on the 5th October 2023.

Further information: www.switch2.co.uk/product/icon-connected-hiu