Getting started with Incontro

User guide videos

Your intelligent energy hub

Incontro provides you with real-time information about your heating usage

View our user guide videos on the links below, to help you change settings on your device



Changing the date style view here

Changing the time format view here

Changing the screen brightness view here

Changing the volume view here

Changing the background settings view here

Changing the dashboard credit settings view here

Refreshing the meter information view here

Changing the credit alarm behaviour view here

The breathe light view here

Changing the thermostat temperature view here

Changing the proximity sensor settings view here

Setting the programmer times view here

Boosting the temperature view here

Changing to away mode view here

Restarting the device view here


Switch2 resident?

Visit our resident portal to discover more about your heating and hot water services.

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Customer services 0333 321 2010

Sales 0330 053 5599