Heat Network Servicing & Maintenance

Enhance the performance of your heat network with our service and maintenance plans. Our expert engineers and remote monitoring ensure extended asset life, increased satisfaction, and improved efficiency.

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Challenges for Heat Network Operators

Many housing heat network operators in the UK face challenges in meeting CIBSE CP1 technical standards, impending regulatory requirements, and net zero targets within their heat networks. Additionally, the escalating gas prices have a direct impact on the operations and maintenance of these systems. To mitigate risks and enhance efficiencies, it is crucial for operators in these sectors to prioritize these key areas.

Our Operate & Maintain Services

Property Maintenance
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Energy Centre Maintenance
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Efficiency Calculator
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Success Stories

The Right Design for the Wheat Quarter
Metropolitan Thames Valley Housing Association appointed Switch2 as ESCo partner site. We are responsible for heat network development, metering and billing and maintenance under a 40 year contract. Read case study
New Gorbals Glasgow
Metering & Maintenance for New Gorbals Housing Association
Switch2 we appointed to upgrade the heat network infrastructure including metering equipment to the latest smart meters. This is supported by a robust maintenance programme. Read case study
O&M and M&B services at Greenford Quay
Greenford Quay is a build to rent development of 2000 properties. We provide operation, maintenance, metering, billing and the award winning ICON connected HIU to cut carbon and deliver excellent cust Read case study

Customer reviews

Understood the problem and took action immediately to try to expedite the matter

Amita Pandit 20 May 2024

I was in a queue and had the option for a call back. I was contacted soon after. The advisor was polite efficient and very helpful. She did as promised and I was very impressed

Iris Screen 09 May 2024

Lovely customer service! Had issue with my hot water and heating, the customer care agent was very helpful and informative of potential issues and discussed next steps

Sabina Aylott 03 May 2024

Spoke to Jack just now and he was wonderful. He was very helpful and sorted out my request.10 out of 10 for Jack.

Sudesh Kaura 03 MAy 2024

Sorted me straight out. I’d just moved in to a thirteen property and was given no prior information as to how the heating worked. Switch 2 couldn’t me more helpful and even phoned me back to make sure the heating had gone and I was able to use it. Can’t thank them enough. Cheers guys x

Dave Boddy 15 Feb 2024

Maurice was very polite and helpful when taking my call.he resolved my issue straight away and continued to speak to me politely and with manners.i didn’t feel rushed or misheard during the call and was very pleased everything got sorted.

Chloe Desouza 25 Jan 2024

Thank you to Matthew at switch 2 . Excellent response very caring and well mannered in my call with him. There was a recent fault in the heating system and hot water , I did not have the warmth or temp this system usually works at. My meter usage used up my credit but without the heat on both radiators in my home and heat of water was insufficient to keep warm. Matthew has put forward my enquiry as I think I should be reimbursed with the loss of credit usage.

Michelle Chevreau 15 Feb 2024

Latest Webinars

Our learnings from HNES: How to improve heat network performance - which interventions and why?
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Communal heating systems: Key elements of a successful heat network strategy
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Get to grips with the latest regulatory and policy changes for heat networks

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Improving efficiency, reducing cost and carbon at Greenford Quay