Smart Metering, Fair Billing

Accurate and reliable metering, transparent and accessible billing for a great customer experience.

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Challenges

Precise metering and billing is of paramount importance to operators and residents of heat networks. An inaccurate bill or one that comes as a surprise, leads to frustration and disappointment. Then there’s the time involved in addressing the problem and the inconvenience it causes. Customers need clarity and certainty, especially with escalating energy prices and an unprecedented cost-of-living crisis.

Our Metering & Billing Services

Credit Billing
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Debt Management
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Success Stories

Best-in-class metering & billing for PLATFORM_
We were appointed to improve the customer experience, help PLATFORM_ understand their billing environment, deliver reduced debt and achieve an increased level of professionalism. Read case study
City wide heating systems upgrade for Sheffield City Council
We upgraded metering solutions for 6000 properties across the city of Sheffield to the latest technology working closely with the Council and residents throughout the project. Read case study
Leeds City Council partners with Switch2 to comply with Heat Network Regulations
We supported Leeds City Council to ensure compliance with the Regulations, including desk top and physical surveys across their unmetered heat networks. Read case study

Latest Webinars

How to deliver metering & billing – a best practice approach
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Planning a smart heat meter installation on unmetered networks
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Get to grips with the latest regulatory and policy changes for heat networks

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