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Precise metering and billing is of paramount importance to operators and residents of heat networks. An inaccurate bill or one that comes as a surprise, leads to frustration and disappointment. Then there’s the time involved in addressing the problem and the inconvenience it causes. Customers need clarity and certainty, especially with escalating energy prices and an unprecedented cost-of-living crisis.
We are committed to improving standards in the heat network industry, with each of our ESCo heat networks registered with the Heat Trust to ensure customer protection. All other operations are held to the same or higher standard.
As a metering and billing services provider for over 35 years now, Switch2 has an intimate understanding around client challenges and needs in this critical area of energy provision. The objective in every case is to deliver timely, accurate and reliable bills to residents through our award-winning customer service.