ESCO Energy Solutions

A trusted heat network partnership, ensuring efficient operation and excellent customer service for the long term.

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Heat network operational challenges

Risk, compliance, and cost are all major concerns for heat network operators. Ensuring your heat network meets design and operational standards, whilst delivering a continuously cost-effective, low-carbon solution for residents, can feel like an impossible task. With our Esco energy solutions you're in safe hands.

Success Stories

The Right Design for the Wheat Quarter
Metropolitan Thames Valley Housing Association appointed Switch2 as ESCo partner site. We are responsible for heat network development, metering and billing and maintenance under a 40 year contract. Read case study
Delivering cost & carbon reduction to Royal Arsenal
We provide ESCo services including metering and maintaining the heating and hot water supplied to the 755 mixed-tenure apartments at Royal Arsenal. Read case study
O&M and M&B services at Greenford Quay
Greenford Quay is a build to rent development of 2000 properties. We provide operation, maintenance, metering, billing and the award winning ICON connected HIU to cut carbon and deliver excellent cust Read case study

Customer reviews

Understood the problem and took action immediately to try to expedite the matter

Amita Pandit 20 May 2024

I was in a queue and had the option for a call back. I was contacted soon after. The advisor was polite efficient and very helpful. She did as promised and I was very impressed

Iris Screen 09 May 2024

Lovely customer service! Had issue with my hot water and heating, the customer care agent was very helpful and informative of potential issues and discussed next steps

Sabina Aylott 03 May 2024

Spoke to Jack just now and he was wonderful. He was very helpful and sorted out my request.10 out of 10 for Jack.

Sudesh Kaura 03 MAy 2024

Sorted me straight out. I’d just moved in to a thirteen property and was given no prior information as to how the heating worked. Switch 2 couldn’t me more helpful and even phoned me back to make sure the heating had gone and I was able to use it. Can’t thank them enough. Cheers guys x

Dave Boddy 15 Feb 2024

Maurice was very polite and helpful when taking my call.he resolved my issue straight away and continued to speak to me politely and with manners.i didn’t feel rushed or misheard during the call and was very pleased everything got sorted.

Chloe Desouza 25 Jan 2024

Thank you to Matthew at switch 2 . Excellent response very caring and well mannered in my call with him. There was a recent fault in the heating system and hot water , I did not have the warmth or temp this system usually works at. My meter usage used up my credit but without the heat on both radiators in my home and heat of water was insufficient to keep warm. Matthew has put forward my enquiry as I think I should be reimbursed with the loss of credit usage.

Michelle Chevreau 15 Feb 2024

Latest Webinars

ESCos Explained: ESCo options & benefits to stakeholders
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Understanding & implementing the Heat Network Regulations
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Get to grips with the latest regulatory and policy changes for heat networks

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