Maintenance packages from Switch2 offer you and your residents’ complete peace of mind that if there are any issues with your equipment or heating system, we will be available to rectify the situation.
We provide maintenance services nationwide to community heating and district heat network schemes, currently maintaining around 50,000 properties and more than 100 energy centres across the UK on behalf of more than 200 clients.
What are the benefits?
- Provide you with total guarantee on your Switch2 equipment
- Specialist Switch2 knowledge and expertise to protect your revenue streams
- Comprehensive cover and peace of mind
- 3rd party maintenance companies do not have the required knowledge of metering and PAYG to maintain the equipment
- We are committed to *SLA’s with 99% of response visits completed within the specified SLA timeframe
- We achieve a 96% first time fix on response call outs
- We offer a 24/7/365 contact centre with trained specialists ready to help
*A service-level agreement (SLA) is a commitment between a service provider and a client.