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The complete energy solution for Hyde Housing

At a glance information

  • CLIENT NAME : Hyde Housing
  • SCHEME NAME : Bermondsey Spa
  • LOCATION : Southwark, London
  • SERVICES : Metering, Billing, Maintenance

The customer

Hyde Housing in conjunction with Southwark Council is creating a plan that could transform Bermondsey in the South East of London back into the vibrant neighbourhood of former years.

The challenge

Over a century ago, Bermondsey was a busy and densely populated area lined with rows of terraced houses and home to successful leather industry. In 1999 Southwark Council decided to explore how it could use the land it owned around the Spa Road area to make sure that these changes benefited local residents.

Bermondsey Spa, as the project is now called, is being regenerated to deliver new and improved homes, shops, health centres, community facilities and open spaces for residents. The regeneration area spans approximately 50 acres divided into a number of development sites, some belonging to Southwark Council, others are privately owned.

The apartments at Bermondsey Spa is connected to a heating scheme served by a central boiler plant and Combined Heat and Power (CHP) engine. A metering service was required for the apartments.

The solution

Community energy experts, Switch2 has supplied heat interface units (HIU) and heating controls in each of the Bermondsey Spa apartments.

This purpose-built control board acts as a metering point for heat and incorporates the necessary equipment to provide the residents with control over their heating and domestic hot water. Individual heat, water and electricity meters have also been supplied to each property, which will allow residents to pay only for the energy used.

Switch2 will provide a fully comprehensive maintenance programme that offers rapid response repairs and replacement service should the need arise. By utilising a Mbus based AMR (automated meter reading) system all meters will read remotely at a PC with the appropriate software. This will negate the need for access to the resident’s property. Switch2 will use this information to provide a billing and administration service for the client.


The outcome

One of the client’s main visions was to create new homes with a low environmental impact. By using Switch2’s metering and monitoring equipment, residents will be able to make a saving of around 30% compared to unmetered supply. This will also mean reduced greenhouse emissions and will enable environmental targets set by the government to be achieved.

Switch2 has been able to offer a streamlined solution whereby the client has peace of mind that the heating system is fully managed and maintained, thus removing any administrative burden.