The Heat Trust- Heat Trust is the first UK voluntary customer protection scheme for heat networks. Launched in November 2015, it established an industry code of conduct to set minimum guaranteed performance standards for residents. It works by creating a layer of customer protection for residents on heat networks, putting a standard in the quality and level of customer service provided to customers by their heat energy supplier.
CHAS (The Contractors Health and Safety Assessment Scheme) certificate of accreditation with CHAS for Switch2 construction activity
SafeContractor approved for all Switch2 field operations
ISO accredited to ISO 9001, ISO 45001 and ISO 14001
Cyber essentials Certificate of accreditation verifying cyber security arrangements at Switch2