About us

Working with our communities to develop smart & sustainable heat network solutions.

In our careful hands, backed by our years of experience and our helpful expertise, your community heating scheme can become a real asset to your organisation.

Switch2 is the UK’s most experienced and capable provider of end-to-end solutions for heat networks.

We make a success of heat networks owned by local authorities, housing associations and private developers. We help to optimise energy efficiency, manage renewable energy, and focus on well performing schemes, whilst minimising costs to the resident.

We have the largest team dedicated to community and district heating with over 150 staff across the UK.

Switch2 in numbers:

  • 350,000

    bills issued annually

  • 20m

    meter readings

  • £26m

    client’s money handled

  • 45,000

    PAYG units managed

Over 35 years reducing fuel poverty and carbon emissions


Introduced the first token PAYG system, giving control to residents and eliminating unexpected annual bills.


Switch2 enter their first ESCo contract to deliver low cost reliable heat.


Mbus automatic meter reading signals the end of unreliable manual meter reading for our customers. Increased convenience and more accurate bills.


London Plan boosts community heating market in London.


Ultrasonic meters introduced, improving quality and reliability of metering.


Introduced first smart metering for community heating with the Switch2 G6.


Switch2 brings energy centre maintenance completely in-house, improving reliability and reducing costs to residents.


Switch2 launched the next generation in smart metering, Incontro. Combined IHD, PAYG and heating controls within one device.


We launch the ICON connected, electronic heat interface unit, improving efficiency and reducing carbon in heat networks.

Our Accreditations



The Heat Trust- Heat Trust is the first UK voluntary customer protection scheme for heat networks. Launched in November 2015, it established an industry code of conduct to set minimum guaranteed performance standards for residents. It works by creating a layer of customer protection for residents on heat networks, putting a standard in the quality and level of customer service provided to customers by their heat energy supplier.



CHAS (The Contractors Health and Safety Assessment Scheme) certificate of accreditation with CHAS for Switch2 construction activity




SafeContractor approved for all Switch2 field operations





ISO accredited to ISO 9001, ISO 45001 and ISO 14001





Cyber essentials Certificate of accreditation verifying cyber security arrangements at Switch2






Switch2 has been awarded as a Silver Carbon Literate Organisation